Customer Feature Request Product Release

We recently released a number of features and bug fixes to our core engine which were primarily based on customer feedback for both feature requests and bug reports. We’re pretty excited to be hearing so much from our customers and we’re always excited to be able to release software that is directly driven by what our customers want. This latest release includes the following:

• A fix to the way that we name files and directories and syncing that up with the way that we link them in the html exports. The issue was that we had some casing problems where we linked to a lower case directory name when the directory was actually camel cased. This only caused problems for our customers who are on Unix based systems where directory linking is case sensitive. Having come from Sun Microsystems and working exclusively on Unix systems for years, I feel bad that this one was missed, but working on Windows these days made this one slip by us unnoticed.
• We had a number of customers request that we add author information to the html exports for messages. We had limited what we put into the html exports with an aim of getting them released earlier. We’re open to any other enhancements that customers want to see there.
• We discovered a bug on exporting Basecamp messages from projects that are in an archived state. This was causing us to not receive the message body and so we printed out an empty message body in the html exports. We poked around and figured out how to extract this information from Basecamp.
• A recent (unannounced & undocumented) change by the Basecamp team was causing us to hit a rate limiting threshold on the API access we make to backup user data. We put in some workarounds and fixes so that we won’t hit that any more. This was simply causing our service to continually have to wait for a 20 second timeout period until we could make additional requests. With these new fixes we are now able to complete backup jobs much more quickly.

Please let us know if you have any additional feature requests. We love hearing from our customers.

 

We’re working on some new account management features now as well as an integration with Highrise for backing up all of that data.